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Ranglisten.dk

Privacy Policy

Last updated: November 21, 2024

This policy describes how we (RANGLISTEN.DK (LETS PADEL A/S), Bomosevej 41, 2970 Hørsholm, Denmark, "RANGLISTEN.DK") handle your personal information if you are a user of RANGLISTEN.DK or visit our pages.

How We Use Your Personal Information

Your information will be stored by RANGLISTEN.DK. This privacy notice explains how we promise to take care of your personal information, which includes what you tell us about yourself and what we learn by having you as a customer. It also covers your privacy rights and how the law protects you.

Our Privacy Promise

We promise:

  • To keep your data secure and private.
  • Not to sell your data.
  • To give you ways to manage and review your personal data and sharing choices at any time.

Personal Information and Legislation

This section tells you who we are, what your personal information is, and how we collect it. It also explains how legislation protects you by controlling what is permitted.

Topics covered include:

  1. Who we are
  2. How the law protects you
  3. Groups of personal information
  4. Where we collect personal information from
  5. How long we keep your personal information
  6. If you choose not to provide personal information
  7. Cookies

The Control You Have

This section explains your rights, including how to complain or withdraw your consent, get a copy of your personal information, or request changes or removal of your data.

  1. How to complain
  2. How to withdraw your consent
  3. Notify us if your personal information is incorrect
  4. How to get a copy of your personal information
  5. Your rights if you want us to stop using your personal information

How Personal Information is Used

This section explains who we share personal information with and how it is used for identification and user authentication.

  1. Who we share your personal information with
  2. How we determine the marketing you receive
  3. Sending data outside the EEA
  4. When we need to update this privacy notice
  5. How you can contact us

1. Who We Are

This section gives the legal name of the company that stores your personal information, and how you can contact us.

Contact Us About Personal Data

If you have questions or want more details about how we use your personal information, you can find our contact details on RANGLISTEN.DK.

2. How the law protects you

This section explains our legal basis for using your personal information. As per our privacy commitment, your personal data is protected by law.

Data protection legislation ensures that we can only use your personal information when we have a lawful purpose to do so, including sharing outside ranglisten.dk. We must have one or more of the following grounds to do so:

  • Fulfilling a contract with you, or
  • when it is legally required, or
  • when it is our legitimate interest, or
  • when you have given your consent

When we have a business or commercial reason to use your information, this is called a 'legitimate interest'. We will tell you what it is if we use it as a basis for processing your data. Even then, it must not unfairly go against your interests.

The law and other regulations treat certain types of sensitive personal information as special. This includes data on ethnic origin, sexual orientation, religious beliefs, trade union membership, health information, and criminal records. We will not collect or use these types of data without your consent unless the law permits us to do so. If we do, it will only be when absolutely necessary:

  • For significant public interest, or
  • To establish, exercise, or defend legal claims

We use your personal information to comply with our legal obligations, fulfill contracts, and for our legitimate interests.

Below we describe all the ways we may use your personal information and our legitimate interests.

We use your information to serve you as a customer:

  • To manage our relationship with you or your business
  • To develop and execute marketing activities
  • To communicate with you about our products and services

Our legitimate interests are:

  • Keeping our records up-to-date
  • Determining which of our products and services may interest you and informing you about them
  • Developing products and services, including pricing
  • Defining customer types for new products or services
  • Seeking your consent when necessary to contact you
  • Operating effectively in meeting our legal and contractual obligations

We use your information to improve our offerings for customers:

  • To test new products
  • To manage how we work with other companies providing services to us and our customers
  • To develop new ways to meet customer needs and grow our business

Our legitimate interests are:

  • Developing products and services, including pricing
  • Defining customer types for new products or services
  • Operating effectively in meeting our legal and contractual obligations

We use your information to manage our customers:

  • To deliver products and services
  • To process and manage customer payments
  • To collect and recover money owed to us
  • To run our business efficiently and properly, including managing capacity, planning, adding and testing systems and processes, managing communications, corporate governance, and audits
  • To enforce our rights in agreements or contracts
  • To manage security, risks, and crime prevention
  • To manage risk for us and our customers
  • To comply with laws and regulations that apply to us
  • To handle complaints and seek resolution

Our legitimate interests are:

  • Compliance with regulations and guidance from authorities
  • Operating effectively in meeting our legal and contractual obligations

Additionally, we use special categories of personal information when necessary to establish, exercise, or defend legal claims—and when it is necessary to contact you to obtain consent to process such categories of personal information.

3. Groups of Personal Information

This section explains what all the different types of personal information covered by the data protection law mean. We use many different kinds of personal information. The categories are all listed here so you can see what we might know about you. We don't use all this data in the same way. Some of it is useful for marketing or providing services to you. However, some of it is private and sensitive, and we treat it accordingly.

  • Financial: Your financial position, status, and history
  • Contact: Your full name, your company’s address, and how to contact you
  • Sociodemographic: This includes details about your nationality
  • Transactions: Details about payments you make to us
  • Contractual: Details about the products or services we provide to you
  • Consent: Any permissions, consents, or preferences you give us. This includes things like how you prefer us to contact you
  • Other Identifier: Your personal phone number and personal email address

4. Where We Collect Personal Information From

This section shows all the places where we get data from that is considered part of your personal information:

Data You Give Us

  • When you apply for our products and services
  • When you talk to us on the phone or other places
  • When you use our websites or mobile apps
  • In emails and letters

Data We Collect When You Use Our Services

This covers two things: details about how and where you get access to our services, and account activity, which appears on your account history and log files.

  • Name and contact data - data such as your name, email address, phone number and other contact details.
  • Authentication data - access codes, tips and information used for authentication and account access.
  • Demographic data - country and preferred language.
  • Payment data - data required to process your order, if you make a purchase through our website, ordered service and contact details. We do not collect payment data (i.e. credit or debit card numbers).
  • Usage data - We use this data to improve and personalize your user experience, to recognize and contact you, and to monitor and improve our websites and services. In some cases, we may combine this usage data with personal information. We typically collect this data through a range of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, file data and similar technologies.
  • Content - Information about the content of your files and communications, when necessary to provide you with the products you use. This may include file names, file types, photos, video messages in the app, chat or other functionality. We may also collect the content of messages you send to us, such as feedback and product reviews, you write, or questions and information you provide to customer support. To share images and videos, we need access to your device's camera roll and camera with your permission. If you need to update your permissions, you can do so in the app "Settings" on your device.
  • Device data - Information about your device and its software, such as your IP address, browser type, internet provider, device type/model/manufacturer, operating system, date and time stamp and a unique ID that allows us to uniquely identify your browser, mobile device or account (including, for example, a persistent device ID or an ad ID) and other similar information. We may also work with third-party partners to apply technologies that allow us to recognize and contact you across multiple devices.

Data from External Organizations

Associations or sports clubs - these partners can give us your user ID or another identifier to merge your profile with theirs. Partners receive your data when you visit or use their services or through third-party partners, who they collaborate with. We require that each of these partners has legal rights to collect, use and share your data before they provide any data to us.

Information We Collect in Relation to Social Networks

If you use any of our social network applications, pages or plug-ins, or if you use one of our products or services that allow interaction with social networks, we may receive information about your social network accounts. For example: If you log in to one of our websites, applications or services using your social network account, we may receive basic details from your social network profile. The basic details we receive may depend on the privacy settings of your social network account; they may include your social network ID, name, profile picture, gender or location. We may also receive additional information from your profile if you give us permission to access it.

5. How Long We Keep Your Personal Information

This section explains how long we need to keep your information and why. We keep your personal information for as long as necessary to provide services to you and others, and to meet our legal obligations. If you no longer want us to use your personal information or provide RANGLISTEN.DK services to you, you can request us to delete your personal information and close your RANGLISTEN.DK account. Note that if you request us to delete your personal information, we will keep information from deleted accounts for as long as necessary for our legitimate business interests, to comply with the law, to prevent fraud, charge fees, resolve disputes, troubleshoot problems, assist with investigations, enforce our terms of service and take other actions as permitted by law. The information we keep will be processed in accordance with this privacy policy.

Reasons for Doing This

  • To respond to a question or complaint, or to show that we gave you a fair treatment.
  • To study customer data as part of our internal research.
  • To comply with rules governing our retention of records.

6. If You Choose Not to Provide Personal Information

You can choose not to give us personal information. This section explains the consequences of this. We may need to collect personal information by law or to enter into or fulfill a contract with you. If you choose not to give us this personal information, it may delay or prevent us from fulfilling our contract with you or doing what we need to do by law. It may also mean that we cannot manage your accounts or policies. It may mean that we cancel a product or service you have with us. We sometimes ask for information that is useful, but not necessary by law or a contract. We make it clear when we ask for it. You do not need to give us this extra information, and it will not affect the products or services you have with us.

7. Cookies

Cookies are small computer files that are sent to your computer, tablet or mobile phone by websites, when you visit them. They are stored on your device and sent back to the website when you visit it again. Cookies store information about your visits to the website, such as your preferences and other details. Some of this data does not contain personal information about you or your business, but it is still protected by this privacy policy.

8. How to Complain

This section provides information on how to contact us if you are unhappy with how we have used your personal information. It also shows where you can contact the relevant authority. Please let us know if you are unhappy with how we have used your personal information. You can find our contact details on RANGLISTEN.DK. You also have the right to complain to the relevant authority and lodge a complaint if you are not satisfied with the outcome of a complaint.

9. How to Withdraw Your Consent

This section explains what you need to do if you no longer want us to store or use your personal information. You can withdraw your consent at any time. Please contact us via our contact details on RANGLISTEN.DK if you want to do this. This will only affect the way we use your information when our reason for doing so is your consent. See the 'Your Rights' section for more general information about limiting the use of your information. If you withdraw your consent, we may not be able to offer certain products or services to you. If this is the case, we will inform you.

10. Notifying Us if Your Personal Information is Incorrect

Here you can find out how to contact us if you believe the information we hold about you is incorrect, incomplete or outdated. You have the right to question any information we hold about you, if you believe it is incorrect. We will take reasonable steps to check this for you and correct it. If you want to do this, you can use the personal profile page on the subdomain created for your business.

11. How to Get a Copy of Your Personal Information

This section tells you how to contact us to get a copy of your personal information, and how you can request a digital file, which you can use yourself or easily share with others. You can do this by contacting us. When you want to share your data with external companies, you also have the right to receive certain personal information from us as a digital file, so you can store and use it yourself and give it to other organizations, if you choose to do so. If you want this, we will provide it to you in an electronic format that can be reused.

12. Your Rights

What if you want us to stop using your personal information? This section explains your right to object and other data protection rights, and how you can contact us about them.

You can object to us processing or using your personal information. This is called the 'right to object'.

You can also ask us to delete, remove or stop processing your personal information, if we no longer need it for our purposes. This is called the 'right to erasure' or 'right to be forgotten'.

There may be legal or other official reasons why we need to keep or use your data. Please let us know if you think we should not use them.

We may sometimes be able to limit the use of your data. This means that it can only be used for specific things, such as legal claims or exercising legal rights.

You can ask us to limit the use of your personal information if:
  • They are not accurate.
  • They have been used unlawfully, but you do not want us to delete them.
  • They are no longer relevant, but you want us to keep them for use in legal claims.

If you want to object to how we use your data, or ask us to delete or limit the use of it, please contact us.

13. Who We Share Your Personal Information With

We may share your personal information with external organizations. This is to be able to offer you products and services, run our business and comply with the rules that apply to us. Here we list all the types of organizations we may share your personal information with.

Authorities

This means official organizations, which include:

  • Stat, municipalities and counties,
  • Fraud prevention and control,
  • Banking and financial services.

External Companies

Companies we collaborate with to provide services to you and run our business:

  • Agents who help us collect, what we have to our advantage,
  • Other financial service companies (to help prevent, detect and pursue illegal actions and fraudulent behavior),
  • Companies we collaborate with to develop and improve our business.

Company Mergers and Acquisitions

We may also share your personal information if the composition of RANGLISTEN.DK changes in the future:

  • We may choose to sell, transfer or merge parts of our business or our assets. Or we may include other companies in RANGLISTEN.DK. This is sometimes called mergers and acquisitions or 'company acquisitions'.
  • During such a process, we may share your data with the other involved parties.
  • We will only do this if they agree to keep your data secure and private.

If the change to RANGLISTEN.DK occurs, other parties may use your data in the same way as described in this policy.

Public Information

They can be seen by everyone, on or outside our products, including if they do not have an account. This includes your system-ID number, all information you share with the public, information in your public profile on RANGLISTEN.DK (First Name, Last Name, RANGLISTEN.DK user number); events, ranking list placement, match results. Other people who use RANGLISTEN.DK, and we can give access to or send public information to everyone on or outside our products, in search results or through tools and APIs. Public information can also be seen, accessed, shared or downloaded through third-party services such as search engines, APIs and offline media such as TV, as well as through apps, websites and other services that integrate with our products. Information about your activity or presence on our products. People in your network can see your progress, events you participate in, and your current ranking list.

14. How We Decide Which Marketing to Send You

We use marketing to tell you about products, services and offers that you may want from us. This section tells you how we decide which marketing to show or send to you. It also explains how we find out what you may be interested in.

We can only use your personal information to send you marketing communications if we either have your consent or a 'legitimate interest'. This is when we have a business or commercial reason to use your information. It must not unfairly prejudice your interests.

We do not sell the information we have about you to external organizations.

We may ask you to confirm or update your preferences if you take new products or services from us in the future.

We may also ask you to do this if there are changes in the law, rules or structure of our business.

If you change your mind, you can contact us at any time to update your preferences.

15. Sending Data Outside the EEA

This section tells you about the security measures we take to keep your personal information secure and private if it is sent outside the EEA. We only send your data outside the European Economic Area ('EEA') for:

  • Following your instructions
  • Complying with legislation

16. When We Update This Policy

This section explains when we may update this privacy policy. We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. When we update this policy, we will let you know. If there are significant changes, we may inform you by email or on our website.

17. How to Contact Us

This section provides our contact details, so you can contact us with questions or concerns. You can contact us by visiting RANGLISTEN.DK or by post to: RANGLISTEN.DK (LETS PADEL A/S) Bomosevej 41, 2970 Hørsholm, Denmark